Return Policy

We want you to be confident in your purchase. If you need to return an item, please review the eligibility and process below. We strongly recommend confirming fitment before ordering — our team is happy to verify fitment for you via our Contact & Fitment Help page.

Eligible items may be returned within 30 days of delivery. Return requests made after this window may not be accepted.

• The item must be unused, uninstalled and in its original, resalable condition.
• The item must be returned with all original packaging, protective materials, hardware and documentation.
• Proof of purchase (order number) is required.
• Special-order, custom, or clearance items may be non-returnable — this will be noted on the product page where applicable.

Because auto glass is fragile and fitment-sensitive, returned items are inspected on arrival. Items that show signs of installation, damage caused after delivery, missing components, or that are not in resalable condition may be refused or subject to a reduced refund.

• Contact us at support@lecisautoglass.com with your order number and the reason for the return.
• We will review your request and, if eligible, issue a Return Authorization (RA) and return instructions.
• Do not ship items back without an RA — unauthorized returns may not be processed.
• Pack the item securely (ideally in its original packaging) to prevent damage in transit, and include the RA details.
• Once received and inspected, we will process your refund per our Refund Policy.

For approved returns, Lecis Auto Glass covers the cost of return shipping when the item is returned in accordance with this policy. Once your Return Authorization (RA) is issued, we will provide a prepaid return shipping label or reimburse the agreed return shipping cost.

• Return shipping is paid by Lecis Auto Glass on approved returns handled according to this policy (RA issued, within the return window, item unused/uninstalled and resalable).
• Please use the prepaid label we provide and follow the return instructions so your return qualifies.
• Returns that are not authorized, fall outside the return window, or arrive not in resalable condition may not qualify for covered return shipping.

If you received a damaged or incorrect item, please see our Shipping Policy for the shipping-damage procedure, or contact us right away. We will make it right at no additional cost for verified errors or transit damage.