Shipping Policy

Lecis Auto Glass ships premium side mirrors, windshields and backglass nationwide across the contiguous United States from Fair Oaks, California. This policy explains how and when your order is processed, shipped and delivered.

In-stock orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays begin processing the next business day. During periods of high demand or for made-to-order items, processing may take slightly longer — we will notify you by email if there is a delay.

• Standard ground shipping via reputable carriers (USPS, UPS, FedEx) for most side mirrors and smaller parts.
• Estimated ground transit time is typically 2–7 business days depending on your destination.
• Expedited options may be available at checkout for eligible items.
• Delivery estimates begin once the order has shipped, not at the time of purchase.

Windshields, backglass and other large or fragile items are classified as oversized and ship via freight (LTL) carriers to protect the glass in transit. Freight shipments:

• May require a signature and, in some cases, a scheduled delivery appointment.
• Are delivered curbside; the carrier is not responsible for in-home placement or installation.
• May take additional transit time compared to standard ground service.
• Should be inspected carefully at the time of delivery (see Shipping Damage below).

• We currently ship within the contiguous United States. Shipping to Alaska, Hawaii, U.S. territories, P.O. boxes, or international destinations may be limited or unavailable.
• Certain oversized items may not be eligible for expedited service.
• If we are unable to ship to your address, we will contact you and issue a full refund.

Once your order ships, we email a confirmation that includes tracking information (when available) so you can follow your shipment to delivery. If you have not received tracking details within a reasonable time after your order confirmation, contact us at support@lecisautoglass.com.

Glass products are fragile. Please inspect every shipment immediately upon delivery:

• For freight deliveries, note any visible damage on the carrier's delivery receipt before signing, and photograph the packaging and product.
• Do not discard the original packaging until you have confirmed the item is undamaged.
• Report shipping damage to support@lecisautoglass.com within 48 hours of delivery, including your order number and clear photos of the damage and packaging.
• We will work with you to arrange a replacement or refund for verified shipping damage at no additional cost to you.